Privacy policy
Portes et Moulures Dépôt places great importance on protecting your personal information. This privacy policy explains how we collect, use, disclose, and protect your information, in accordance with Quebec’s Law 25 on the protection of personal information.
Person Responsible for the Protection of Personal Information
In accordance with Law 25, we have designated a person responsible for the protection of personal information within our organization.
Name: Éric Amsellem
Email: eric.a@pmdepot.ca
Phone: 819 563-3347
For any questions regarding this policy or the processing of your personal information, you may contact him directly.
Personal Information Collected
We collect only the information necessary to provide our services and enhance your customer experience. This information may include:
- First and last name, and contact details (address, phone, email)
- Billing and payment information (processed via Stripe – we do not store your banking data)
- Order history and purchasing preferences
- Browsing information on our website (IP addresses, cookies, analytics data)
Purposes of Collection
Personal information is collected and used solely for the following purposes:
- Processing and delivering your orders
- Managing your online payments via Stripe
- Communicating with you regarding purchases, cancellations, or returns
- Improving our services and our website
- Complying with our legal and regulatory obligations
Consent
By providing your personal information when making an online purchase or using our website, you consent to its collection, use, and retention for the purposes described above.
You may withdraw your consent at any time, subject to the legal and contractual obligations of Portes et Moulures Dépôt.
Disclosure of Information
Your personal information may be disclosed to third parties in the following cases:
- To service providers necessary for our operations (e.g., Stripe for online payments, delivery services)
- To competent authorities if required by law
We never sell, trade, or rent your personal information to third parties.
Retention and Security of Information
We retain your personal information only for as long as necessary for the purposes for which it was collected, in accordance with legal requirements.
Industry-standard security measures are in place to protect your personal information against loss, theft, unauthorized access, or disclosure.
Your Rights
In accordance with Law 25, you have the following rights:
- Access your personal information
- Correct your personal information if it is inaccurate, incomplete, or ambiguous
- Withdraw your consent to the use of your information
- Request the deletion of your personal information where permitted by law
To exercise your rights, please contact our Privacy Officer.
Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content.
You may configure your browser to block or delete cookies, but some site features may be affected.
Changes to the Policy
Portes et Moulures Dépôt may modify this privacy policy at any time to comply with applicable laws or adapt its practices. Any updates will be posted on this page with the revision date.
Contact Information
For any questions or requests regarding this privacy policy or your personal information, you may contact:
Éric Amsellem
Privacy Officer
Email: eric.a@pmdepot.ca
Phone: 819 563-3347
